Shipping policy
WHERE WE SHIP
We ship to the US and Canada.
ORDER PROCESSING AND SHIPPING TIMES
Processing times may vary, but most orders are processed within 1-2 business days.
Shipping times depend on the chosen shipping method. Standard shipping typically takes 5-7 business days, while expedited shipping is faster.
SHIPPING COSTS
Standard shipping is free within the US and Canada. You can select expedited shipping at checkout for an additional cost.
REFUNDS, RETURNS AND EXCHANGES
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@newmoonpress.co.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We do not accept refunds or exchanges on gift cards.
If you have any further questions, please don't hesitate to contact us at info@newmoonpress.co.